our work
Bausch & Lomb
Project: Workshop planning and facilitation, in collaboration with McMenemyHill.
When: 2006
What: A partnership summit meeting held in a private house in Greece. To bring together the top 50 customers of B&L EMEA team. The aim was to discuss what makes for successful partnerships and how B&L could improve its customer relationships.
How: Plan the day, write the agenda, define what good partnerships require, help to facilitate the meeting and manage follow-up communications.
Outcome: A very successful day with the famous futurologist, David Bodanis, invited to make a presentation to open the debate about the future of the eye care market. The meeting led to a number of important workstreams between B&L and its customers being established.